If you have any questions regarding Fresh Start Housing Service you can contact us and we are happy to help you.
How To Get Started With it?
You will need a minimum of six weeks complete abstinence from all substances including alcohol before applying. You will need to have an assessment that will be carried out by two members of staff . You are welcome to have a person of your own choice with you during the assessment. To make a fair and accurate assessment, we may need to talk to other agencies.
How Long Does It Take To Get The Result?
Following the assessment, we will write to you within one week to let you know the outcome. If you are accepted, and a vacancy exists, we will confirm this in writing and tell you the name of your Key Worker. Support will start at that point and we will assist you to move in within a week. If the scheme is full, we will offer you a place on the waiting list.
The waiting list is reviewed regularly and when a place in our Sober House becomes available, we will contact the person with top priority on the waiting list. Where no contact is made or the person does not wish to take up the offer, we will go to the next person who best meets our criteria.
Who Is Eligible To Get Support?
Fresh Start Housing Services Sober House only accept client that have a minimum of six weeks complete abstinence from all substances including alcohol, we will ask for brief details of your support needs. We will offer you an assessment date, which will be within a week from referral. The triage and assessment is for us to find out more about your needs and whether or not we can meet them. It is also an opportunity for you find out more about the service, ask questions and decide whether you would like to take it up.
What If I'm Not Suitable?
If FSHS Sober House is not suitable for your needs, we will make every effort to find a suitable alternative accommodation for you. It is our intention that all our procedures should be carried out fairly and professionally. When making a decision, we will always advise you in writing of the outcome. If you disagree with our decision you can:
- Ask us to explain our decision
- Ask us to look at our decision again to check whether it is correct;
- Appeal against the decision within one month.